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Re-Evaluation: Part Four

Developing an Action Plan

Over the past several weeks, we’ve examined the importance of re-evaluating your products, performance, and your employees on a regular basis. Today’s segment will focus on the final, integral stage of the re-evaluation process: developing an action plan. By outlining a new and improved strategy for achieving your business goals, you’ll be able to begin creating positive changes.

After pinpointing areas where improvements are needed within your business, odds are you may be chomping at the bit to get started on the implementation side of things. Before you overwhelm yourself and your team with an exhaustive “to do” list, you will need to sit down and create an organized action plan that outlines your improvement goals over time. Long-lasting, impactful changes rarely occur overnight; rather, they are the result of meticulous planning and careful management. Trying to revitalize multiple products and departments simultaneously will only hurt you in the long run.

Ready to get started? Below is a list of tips for creating an effective action plan:

Be Specific
A sweeping statement such as “make changes to customer service department” is not going to get you very far. The first stages of the re-evaluation process require you to record extremely specific findings, and it is important that you rely on these results to guide you in this next crucial stage. For example, if you’ve noticed that your customer service department has been struggling to meet your clients’ needs, you might consider promoting a well-performing individual to manage that department. 

Incorporate Your Business Plan
If your company has been off its game lately, your business plan may need to be revamped or revisited. Stop thinking of your business plan as a background document – instead, make it a central feature of your action plan. A good business plan will often spell out exactly what you need to do to achieve company goals, and this is precisely the information you’ll need to start making significant changes. 

Make Big Moves
Your new and improved action plan should include one or two lofty goals. Remember: you’ll need to put in the work if you want to see results. If, for example, you notice that high quantities of paperwork are causing organizational issues across various departments, then you may want to initialize a strategy of going paperless. 

Manage It
Once you’ve developed an action plan with new goals and directives, you will need to manage the implementation of any/all changes. As a manager, it is your job to ensure that processes – both old and new – are seen through to the end. This is why keeping your action plan simple, achievable and specific is so important. Biting off more than you can chew will only overwhelm everyone involved.
Re-evaluating is a necessary component of running a business, but creating an action plan for tackling company weaknesses is even more crucial. Develop a realistic guideline for revamping areas within your business that need it most, and you’ll be well on your way to meeting your goals.
 
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