Word of mouth referrals not only act as positive reviews for your company, they also help generate new business. Weed Man explores how to get your customers buzzing and how to encourage participation in your company’s referral program.
Loyalty programs help set companies apart from the competition by rewarding long term customers. Weed Man examines some of the most popular loyalty programs and how they benefit small businesses.
Building top-of-the-line customer service takes time, dedication, and a willingness to follow through on each and every promise you make to your clients.
How happy are your customers? Find out how to pinpoint the changes needed to improve your product or service and build your lead count in the process.
You’ve heard it once, twice, a million times before: “the customer is always right.” In fact, it’s the foundation on which many companies build their customer service policies. But is the age-old adage actually true?